Waterful Travel (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website, inquire about services, book travel, participate in events, or otherwise interact with us.

This Privacy Policy applies to Waterful Travel and all affiliated brands, including but not limited to Twin Cruise, Seavyre, and other experience-based events produced by Waterful Travel.

Information We Collect

We may collect the following categories of information:

Personal Information

Full name

Email address

Phone number

Mailing address

Date of birth

Passport information (when required for travel booking)

Emergency contact information

Booking & Travel Information

Stateroom selections

Travel preferences

Loyalty program numbers

Payment information (processed via secure third-party processors)

Event Information

Participation status

Eligibility documentation (if required for record attempts)

Promotion entries

User-generated content submissions

Technical Information

IP address

Browser type

Device information

Website usage data

Cookies and analytics data

How We Use Information

We use collected information to:

Process travel bookings

Coordinate cruise and event participation

Communicate about reservations

Verify eligibility for promotions or record attempts

Improve website functionality

Comply with legal obligations

Enforce our Terms & Conditions

Sharing of Information

We may share personal information with:

Cruise lines and travel suppliers

Payment processors

Event vendors and contractors

Sponsors (when required for event participation)

Government authorities when required by law

We do not sell personal information.

Sponsors & Event Partners

Certain events, including Twin Cruise, may involve sponsors, record verification organizations, vendors, or exhibitors.

Information necessary for participation may be shared with such partners where required for event administration.

Sponsors operate independently and have their own privacy practices.

Cookies & Tracking Technologies

We use cookies and analytics tools to improve website functionality and user experience. You may disable cookies in your browser settings; however, some website features may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no transmission over the internet is guaranteed to be secure.

California Privacy Rights

California residents may have rights under applicable privacy laws, including the right to request access to or deletion of personal information.

Requests may be submitted to:
Email: [email protected]

We will respond in accordance with applicable law.

Data Retention

We retain personal information as long as necessary for business, legal, accounting, or regulatory purposes.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external websites.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

Updates to This Policy

We may update this Privacy Policy periodically. Continued use of our services constitutes acceptance of the revised policy.

Contact Information

Waterful Travel
Email: [email protected]